1. Introduction

Welcome to NearFresh. By accessing or using our website, you agree to comply with and be bound by these Terms & Conditions. If you do not agree, please do not use our services.

2. About NearFresh

NearFresh is a platform that connects customers with cafés, bakeries, and food outlets offering freshly prepared food items. NearFresh acts only as a facilitator and does not directly prepare or manufacture food.

3. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old, or
  • You are using the website under the supervision of a parent or guardian.

4. Orders & Availability

  • Product availability depends on partner cafés and bakeries.
  • Images shown are for representation purposes only.
  • Availability, pricing, and quantities may vary based on location and time.

5. Quality & Responsibility

  • Food quality, taste, ingredients, and preparation are the responsibility of the respective café or bakery.
  • NearFresh is not liable for food-related allergies, health issues, or dissatisfaction.
  • Customers are advised to confirm ingredients directly with the outlet if they have allergies.

6. Payments

  • All payments, if applicable, are processed through authorized payment partners.
  • NearFresh does not store card or UPI details.
  • Prices displayed are inclusive/exclusive of taxes as mentioned.

7. Cancellations & Refunds

  • Orders once placed may not be cancellable unless explicitly mentioned.
  • Refunds, if applicable, are subject to the partner outlet’s policies.
  • NearFresh reserves the right to refuse refunds in cases of misuse or false claims.

8. User Conduct

Users agree not to:

  • Misuse the website
  • Post false or misleading information
  • Attempt unauthorized access to the platform
  • Engage in activities that harm NearFresh or partner outlets

9. Intellectual Property

All content, logos, designs, and text on this website are the property of NearFresh and may not be copied, reproduced, or used without written permission.

10. Partner Responsibility

  • Partner cafés and bakeries are responsible for complying with all applicable food safety and legal regulations, including FSSAI norms.
  • NearFresh does not guarantee continuous availability of any partner.

11. Limitation of Liability

NearFresh shall not be liable for:

  • Any indirect or consequential damages
  • Delays or service interruptions
  • Issues arising from partner outlets or third-party services

12. Modifications

NearFresh reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website constitutes acceptance of the updated terms.

13. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts in Bengaluru, Karnataka.

14. Contact Information

For any queries regarding these Terms & Conditions, please contact:
📧 help@nearfresh.co.in